Reviews
Top review highlights
Pros
1
Trustworthy and competent legal representation
“He was trustworthy, competent, and communicative. I felt as though my concerns were addressed with sympathy, and that I was being represented to the best of his abilities at all times.”
2
Excellent communication and responsiveness
“They would respond with answers in a very timely manner.”
3
Honest and transparent billing practices
“The thing I like most about Steve is his honesty. He's honest with his billing, he doesn't round up, he bills for actual time spent.”
Cons
1
Lack of empathy and unwillingness to fight for clients
“Doesn't seem like a lawyer that really cares. Insurance company blatantly screws me over and this place pretty much tells me that there is nothing that can be done.”
2
Potential issues with racism and poor customer service
“my personal experience regarding the phone consultation was a lack of listening skills, interest and a hint of racism. Of course this is only my opinion based on my personal experience. I make this statement because the assistant was extremely rude and displayed poor listening skills.”