Reviews
Top review highlights
Pros
1
Responsive and communicative staff who keep clients informed throughout the process
“They always called me back and answered any questions I had.”
2
Effective representation leading to favorable settlements and outcomes
“They got me a much better settlement than I expected.”
3
Caring and personalized service, treating clients as individuals rather than just cases
“They made me feel like I was their top priority.”
4
Expertise in navigating the legal system and insurance companies
“They knew how to deal with the insurance company and get me the compensation I deserved.”
5
Convenient and accessible services, including home/office visits and Spanish interpretation
“They came to my house to discuss my case and even had a Spanish translator.”
Cons
1
Lack of communication and responsiveness from the legal team
“It was impossible to get updates on my case or reach my attorney.”
2
Slow progress and delays in resolving cases
“My case dragged on for years with little progress.”
3
Concerns about the firm's fees and transparency around costs
“The fees they charged seemed high and I'm not sure I got good value.”
4
Instances of poor customer service and unprofessional behavior
“The receptionist was rude and hung up on me multiple times.”
5
Apparent disconnects between different attorneys handling the same case
“My case was passed around to different attorneys and no one seemed to know what was going on.”