Reviews
Top review highlights
Pros
1
Excellent communication and responsiveness
“They were always available to answer questions in detail and kept me updated on my case's progress.”
2
Highly knowledgeable and effective in achieving favorable outcomes
“Mark was super knowledgable, and was able to help me recover more than i even knew was possible.”
3
Compassionate and client-focused approach
“Mark and Karen are great! They were both professional and compassionate towards my situation.”
4
Honest and transparent in their dealings
“They are honest and upfront which is rare . They really do have the client interest before their own.”
5
Personalized attention and dedication to each client
“The bigger firms weren't listening to my story over the phone, and Mark gave me personal attention and fought for me.”
Cons
1
Occasional lack of timely follow-up
“I had to call this man over 40 times just to get his attention and each time he told me he would call me back and never did.”
2
Isolated incidents of unresponsiveness
“Even though I never got a phone call back as it was stated I would, this only happened one time.”