Reviews
Top review highlights
Pros
1
Provides professional and excellent service
“Professional and excellent service. Highly recommend them.”
2
Dedicated and time-committed attorney
“Jennilyn K. Aston has been excellent to work with and has been more time-dedicated than most attorneys I've worked with in the past.”
3
Listens to client needs and guides them through the process
“I felt she listened to our needs and guided us through the process to deliver the best outcomes.”
4
Knowledgeable and well-respected firm
“They have a long history working with clients throughout Central Oregon and I felt confident having such a knowledgeable and well-respected firm working on our behalf.”
Cons
1
Poor communication and lack of client attention
“She couldn't take the time to explain the process or answer my questions at any time during the almost two year process. The only time she actually talked with me was to sign the engagement. I wasn't worth spending the time of day on for anything, so she constantly kicked me down to the paralegal on the case.”
2
Mistakes in administrative tasks
“After multiple issues, he once the filings were complete and distribution checks ready to cut, they sent them all out on incorrect check stock and I had to notify them for correction.”
3
Lack of transparency in fees and processes
“Which they never explained the process or the fees, the kept extra at the end to cover everything and then still send me bills.”