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Reviews
Top review highlights
Pros
1
Provides professional and excellent service
“Professional and excellent service. Highly recommend them.”
2
Attorney Jennilyn K. Aston is more time-dedicated than most attorneys
“Jennilyn K. Aston has been excellent to work with and has been more time-dedicated than most attorneys I've worked with in the past.”
3
The firm Karnopp Petersen has a long history of working with clients in Central Oregon
“They have a long history working with clients throughout Central Oregon and I felt confident having such a knowledgeable and well-respected firm working on our behalf.”
Cons
1
Front desk staff can be rude and mean
“Lady at the front desk was rude and mean”
2
Attorney Erin MacDonald did not take the time to explain the process or answer questions
“She couldn't take the time to explain the process or answer my questions at any time during the almost two year process.”
3
Erin MacDonald constantly delegated work to a paralegal instead of handling it directly
“The only time she actually talked with me was to sign the engagement. I wasn't worth spending the time of day on for anything, so she constantly kicked me down to the paralegal on the case.”
4
Incorrect check stock was used for distribution checks, requiring the client to follow up
“After multiple issues, he once the filings were complete and distribution checks ready to cut, they sent them all out on incorrect check stock and I had to notify them for correction.”
5
Fees and the process were not clearly explained to the client
“Which they never explained the process or the fees, the kept extra at the end to cover everything and then still send me bills.”
