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Reviews
Top review highlights
Pros
1
Supportive and helpful staff
“Very kind and caring staff. yareni was very supportive and helpful. thank you guys!”
2
Efficient and attentive service
“The staff provides immediate attention to any questions or concerns, and thanks to them I managed to win my car accident case.”
3
Friendly and welcoming environment
“They are all very welcoming and make you feel very comfortable.”
4
Timely case resolution
“They work quickly and efficiently and closed my case in a timely manner.”
5
Effective legal representation
“Mayra took my case very friendly people …highly recommended”
Cons
1
Lack of communication and updates
“I have to call to get any updates and sometimes it felt like they weren't keeping track of what was happening and things were being put aside.”
2
Delayed case resolution
“It's been 4 years and i'm still having to call them to get updates and resending paperwork that THEY mishandle. 4 years!!! For an accident that could have easily been resolved in 6 months as she has said it would!”
3
Mishandling of documents
“I have email conversations to prove that I signed for the exact same document (Release of information) on 3 separate occasions.”
4
Unfulfilled promises
“Mayra was very sweet and attentive the first 2 times we spoke. She said it was an obvious won case for us as the driver who caused the accident had accepted fault and was confident it would get resolved fairly quickly and we would get our compensation.”
5
Lack of effort and follow-through
“They put little to no effort to close our cases if you ask me.”
