Reviews

Top review highlights

Pros
1
Provides excellent and dedicated legal services, going above and beyond for clients
“Sarah Helped me out on more then one occasion and has always gone above and beyond more than any other public defender has and or would for yo”
2
Achieves desired results for clients and is highly recommended
“Each time the results have been exactly what I wanted. I recommend them to my friends that have need of legal assistance”
3
Treats clients with care and professionalism, working hard to help them
“Sarah is an amazing attorney. Her and her team treat you like family and with their butts off for you.”
4
Highly knowledgeable and skilled in the courtroom, an aggressive advocate for clients
“I would really hate to be a prosecutor working against her. 10/10 would recommend.”
5
Provides excellent communication and explanations, reducing client stress
“She has greatly reduced the amount of stress I have been holding on to. Regardless of the outcome the experience provided so far has been phenomenal!”
Cons
1
Unprofessional conduct in the courtroom, including inappropriate behavior
“After witnessing her behavior in court, I strongly suggest against utilizing her services, her behavior is not professional during trials. She glares and rolls her eyes and then requests that the other people in court be quieted, stating they are being interruptive, however it is due to her poor conduct.”
2
Lack of responsiveness to client inquiries and poor customer service
“After leaving 2 messages over a week and a half, one with a receptionist and one voicemail asking the cost for a simple will, I have had no response from anyone. Very disappointing when trying to contact a supposed professional law firm.”
3
Significant delays in handling cases, leading to prolonged stress and financial hardship for clients
“My case began in around September October it has been 10 months the judge yelled at her last month to get her gear in order and provide a defense the only action is occurred this entire time has been in within the last 3 weeks I've only had one face-to-face meeting and one phone conversation Miss bettles has not considered any information that I've provided her which I do know for a fact would greatly help my defense she has provided no follow-up and she is funneled all communications through her paralegal Sierra.”
4
Prioritizes court-appointed clients over private-paying clients, leading to poor service for the latter
“I guess if your not a court appointed client your not worth his time.. wouldn't ever recommend this office to anyone.”
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