Reviews

Top review highlights

Pros

Provides compassionate and professional support during difficult financial situations

“They were gentle and professional every step of the way. Patience and genuine care went into every phone call and email.”

Achieves successful outcomes for clients, including securing settlements and getting claims reopened

“Colin was able to get letters from the doctors I'd seen, and was able to make a good case for me. And in doing so, I got a good settlement out of it.”

Communicates effectively and keeps clients informed throughout the legal process

“He also great with communicating and giving updates on the case.”

Offers flexible payment plans to accommodate clients' financial needs

“They worked well with me and have a reasonable payment plan if you can't pay the cost up front.”

Cons

May prioritize their own fees over the client's best interests in some cases

“Colin Hackett pressured me to take the quick cash settlement, that was not in my best interest. He seemed to be more interested in his fee, than being an ethical honest person and doing the right thing.”

Unresponsive to client communication in some instances

“Colin Hackett was unresponsive to my communication with him.”