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Reviews
Top review highlights
Pros
1
Experienced and knowledgeable attorneys who are skilled at navigating the legal system
“Jason Short is an excellent attorney. He was always returning communication in a timely manner even though he had other clients to assist. He was able to get charges reduced from felonies to misdemeanors which allowed me to be able to move to my home state of nebraska where I am closer to my family.”
2
Personalized and attentive service with a focus on client care and communication
“From the minute I walked into the offices of Gilroy Napoli & Short, the level of professionalism and interest in my case was astounding, by the end of my first meeting I knew i had a lawyer that was willing to go to bat for me and made me feel confident in their ability to assist me with my DUI case.”
3
Successful outcomes and favorable case resolutions
“Drew Anderson has been a huge help to me in my case. He has been there for every question I had, even doing his best to answer questions outside my case. He is a man that is there for you. You're 'his client', not a number on an overwhelming list of work.”
4
Responsiveness and accessibility of the legal team
“Jason Short and Molly Kiste are fantastic. I can't explain how easy they made everything and kept me informed every step. Top notch legal professionals.”
5
Compassionate and empathetic approach to supporting clients
“Jason, Chandler, and Joey were the dream team. There is no substitute with absolute confidence going into some of the most stressful situations you can find yourself in life.”
Cons
1
Potential for high legal fees and lack of upfront cost transparency
“I wasn't offered a consultation, for I guess it was believed that this was a proper and professional way to process this info to get representation. The call lasted less the”
2
Instances of less-than-ideal customer service and communication
“I contacted the firm and received a response within two hours. Although I was eager to discuss information, the gentleman on the other end of the phone stated 'I can't talk long I'm heading into court now, but tell me what happened.' I began to describe the situation I was dealing with, after 15 second he interrupted me and asked 'is this your first offense' I replied 'yes'. He immediately replied 'how do you plan on paying for this?'”
