Reviews

Top review highlights

Pros

The lawyer is described as a "miracle worker" who cares about her clients and works diligently to help them

“Shannon Douglass is a great attorney. She cares about the people who she represents and works diligently to help her clients in all ways possible. I would definitely hire again in a heart beat. One of the best! I highly recommend her. She is a miracle worker!!!”

The lawyer is said to be extremely knowledgeable, professional, and personable

“Mr. Thompson is an amazing attorney, Olcott is extremely knowledgeable, very professional and personable, he is not like the attorneys that just takes your money with a careless attitude or makes you feel belittled.”

Cons

The lawyer was reported to be careless, lacked communication, and did not properly manage her heavy caseload

“This particular lawyer has no idea what she is doing. She was careless, did not communicate with me during my case stated she had too many cases and was overloaded. No one could ever get a hold of her no matter how many times we have left messages.”

The lawyer was said to treat clients like "a number", rushed them into unfavorable plea deals, and neglected important aspects of their cases

“She treated my son like a number. Scared him into taking a plea or he do prison time. When all the facts showed he was innocent. Never had time for him over booked with clients. He had court in other county which should of been notified. She neglected this and now has failure to appear and worse charges.”