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Reviews
Top review highlights
Pros
1
Knowledgeable and experienced staff
“Their staff is extremely knowledgeable and an absolute pleasure to deal with.”
2
Efficient and responsive service
“Jim Coulter has assisted me over many years. Jim is consistently prompt, efficient, considerate and knowledgeable!”
3
Excellent communication and client-focused approach
“They go out of their way to ensure a seamless closing by communicating effectively with my clients & myself. They take the initiative to go above & beyond where needed.”
4
Convenient location and accessibility
“They are conveniently located in downtown Butler with plenty of parking & my handicapped clients appreciate the ease & accessibility entering & leaving the office.”
5
Diverse legal expertise
“They do more than real estate law & can help with many other things.”
Cons
1
Failure to communicate effectively
“We were given less than 6 hours notice of a closing. When Tiera (their attorney) was questioned her response was 'sorry I forgot to inform you'.”
2
Unprofessional and frustrating experience
“Purchasing a home should be an exciting endeavor. Our experience with this company was very unprofessional not to mention frustrating.”
3
Unresponsive to client inquiries
“Wouldn't recommend. Doesn't return emails or phone calls.”
