Reviews

Top review highlights

Pros
1
Friendly and helpful staff
“Very friendly and helpful people”
2
Efficient and attentive services
“Son muy eficiente y muy atento todo”
3
Straightforward and easy process
“Very helpful n paper work was some what ez . not pushy n took time to listen to me ..”
4
Positive outcomes for clients
“Thank you Michael for all your help easy smooth process no I have my son in my life till he's 18 I'm happy”
Cons
1
Limited availability and inability to take on new cases
“So over whelmed they won't accept applications" and "Not taking new cases! Won't help with any questions over the phone”
2
Potential for misunderstandings and misdirection
“I say here for almost five hours. Went thru the first interview, moved onto see the lawyers only to be told they couldnt help me. Well you'd think the lady I saw first would have been educated enough to not send me to the lawyers and have me sit there a whole extra hour.”
3
Dissatisfaction with the services provided
“Total waste of time. Pawned me off to the Franklin county public defenders office. Another pass the buck and worthless organization. They will not go against Franklin county courthouse." and "Waste of time”
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