Reviews
Top review highlights
Pros
1
Excellent customer service and client care
“Everyone I spoke too was supportive and kind and as if they truly cared about my case.”
2
Strong legal expertise and successful case outcomes
“Attorney Bonnetty got the results we wanted. Great communication and a great guy.”
3
Personalized attention and tailored approach to each client
“They listened to me and broke things down in simple ways that made me understand what was going on.”
4
Compassionate and understanding attorneys
“They are professional and have a personal client portal online that makes communication with the legal team easy.”
5
Highly recommended by satisfied clients
“I couldn't recommend them more highly. The best ever”
Cons
1
Inconsistent communication and lack of responsiveness
“At the hearing (which we won, thankfully), my attorney told me that the firm would be picking up my custody case as well without another retainer. I much appreciated it. However, this is when communication all but ceased.”
2
Billing and payment issues
“My retainer was used up before we even got to PFA court, but I was making my payments. [...] Ms. Richardson also told me that she would call back the next day regarding the lack of communication, after she found out what went wrong.”