Reviews

Top review highlights

Pros
1
Excellent client communication and responsiveness
“Sonya responded within minutes to any email I sent and always kept me updated.”
2
Knowledgeable and helpful staff that go above and beyond
“Sonya was always so responsive and easy to work with. I would highly recommend for anyone looking for a personal injury lawyer to use Marcus & Mack.”
3
Efficient and successful case management
“They made a bad situation better. Would definitely recommend.”
4
Compassionate and caring approach to clients
“They really went above and beyond. Very satisfied with how everything was handled and she was always willing to discuss legal matters without rushing through them.”
5
Highly recommended by clients
“Hands down to Marcus & Mack. Thank you so much for taking our case. From start to finish, Marcus & Mack professionally and efficiently took total control with success.”
Cons
1
Potential issues with communication and case management in some instances
“I currently have an injury case and am being represented by them and my experience is the worst. The lawyer that has my case sends me emails saying that they need billing information that she has been trying to get for months and ask me to get the information for her.”
2
Rare instances of unsatisfactory client experience
“Not good did not get to talk to a lawyer”
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