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Reviews
Top review highlights
Pros
1
Excellent customer service and professionalism
“Kim, Tony & Staff provide exceptional service in all of our real estate transactions.”
2
Knowledgeable and helpful staff
“They are knowledgeable about every aspect of a real estate transaction.”
3
Timely and efficient in handling transactions
“They get the job done in a timely manner I highly recommend them!”
4
Fair and transparent legal fees
“Imagine, an attorney who actually takes phone calls! So nice, and so client focused... along with very fair legal fees.”
5
Trustworthy and reliable
“Roberti and Roberti saved our business! The staff is incredibly helpful, knowledgeable, and you are instantly imbued with a sense of trust and comfort from the first interaction.”
Cons
1
Disorganized and lacking in communication
“I had gone back in the spring to simply sell a lot I had owned, I provided all of the paper work needed for both selling and buying party's, they had to run a title search on the lots and I was told within 3 weeks from the title search being complete we would have closing. 3 weeks had gone by and I didn't hear anything about the title search results, When I called I had been told no one was available at the moment and they would return my call as soon as they'd returned, days had gone by so I called back and was told the same story and again no call back.”
2
Unprofessional and rude behavior
“I had been told no one was available at the moment and they would return my call as soon as they'd returned, days had gone by so I called back and was told the same story and again no call back, at this point I drove down to the office and expressed I needed to speak with someone as I was on a bit of a time crunch to get this done, when I was brought back to talk to Roberti I was told he had lost all of my paper work.”
3
Lack of attention to detail and follow-through
“3 weeks had gone by and I was on my way to closing, (1:30 drive). I was nearly there as well as the buyer and I received a call stating that they couldn't do the closing because they simply didn't prepare it in the first place.”
