Reviews
Top review highlights
Pros
1
Excellent customer service and communication
“Capstone Staff were very professional and personable during our settlement experience. Staff were always ready to answer the many questions we had.”
2
Smooth and efficient closing process
“Capstone made the closing process so simple! Organized, accurate and professional staff! So thrilled!”
3
Knowledgeable and helpful team
“Katherine provided a great service and was very organized to make the process easy and efficient! She did a great job at explaining each portion and for what to expect during the homebuying process.”
4
Timely and responsive
“Capstone was extremely communicative along the way! Their online portal made if very easy to know the status of the process and take care of tasks.”
5
Highly recommended by clients
“I would never recommend this company! First, there was so many different people that handled this transaction with several and I mean Several different emails from different people that it got so confusing and frustrating.”
Cons
1
Disorganized and confusing communication
“First, there was so many different people that handled this transaction with several and I mean Several different emails from different people that it got so confusing and frustrating.”
2
Potential for delays and issues
“The sale could've been done in two weeks, but it took a month because of the un organization in this company.”