Reviews

Top review highlights

Pros
1
Experienced and knowledgeable lawyer who is highly regarded and recommended by clients
“Susan is an excellent, caring, brilliant and hardworking Attorney. She has great staff, and is knowledgeable and very experienced in numerous areas of law. She is a true 'lawyer's lawyer' and I would recommend her to anyone.”
2
Caring and compassionate approach to clients
“Susan Papa excels in all of these areas. After just the initial consultation, I felt at ease and ready to face my situation. I was confident that i was in the right place and i was definitely with the right person.”
3
Aggressive and effective in the courtroom, advocating strongly for clients
“Susan's 'the baddest defender of justice there is, has been, or ever will be in the history of humankind... Fact, not opinion. A statement of pure, empirical fact!”
4
Trustworthy and reliable, maintaining long-term relationships with clients
“She remembered me after YEARS, when some forget your face after a week. Makes high stress situations not so stressful.”
Cons
1
Availability and responsiveness issues, with some complaints about not returning phone calls
“Doesn't return phone calls. VERY unprofessional.”
2
Concerns about reliability and consistency, with some instances of not showing up for important hearings
“In the end I was not impressed with the results when on the day of the final deliberation Mr Papa did not show. He felt he had another appointment that was more important. Instead he had another attorney stand in for him.”
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