Reviews

Top review highlights

Pros
1
Helpful and supportive staff who provide good legal advice and assistance
“Very helpful and supportive ppl! Does take some time with things but will get done.”
2
Effective in resolving legal issues and helping clients stay in their homes
“The attorney I had helped me tremendously. A situation I knew nothing about she made me very well aware and I am now able to stay in my complex.”
3
Provide free legal services for low-income individuals
“Lawyers help for free, need I say more!!”
4
Knowledgeable and professional lawyers who care about their clients
“Great service and the lawyers really listens to your problems and give good advice.”
5
Convenient location and easy access by public transportation
“Easy access by transportation”
Cons
1
Slow response time and difficulty getting in touch with staff
“Never received a call back. Called everyday”
2
Inconsistent quality of service and some staff members can be unprofessional or unhelpful
“The working staff here are ,Very very unprofessional ,When it comes down to this agency helping black, American woman with their unsolved legal rights!”
3
Limited in the types of cases they can handle, such as not being able to assist with criminal matters
“Community Legal Services serves low income folks. They cover just about all aspects except for criminal cases.”
4
Potential bias or lack of empathy towards certain demographics
“David Wingate needs to take a Diversity Training due to the fact of his lack of empathy towards minorities, who's going through issues, which is no fault of their own.”
5
Inability to provide representation in court for some issues, such as evictions
“They with good advice but no court room help, when it comes to eviction some improvement is needed badly”
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