Reviews
Top review highlights
Pros
1
Highly professional and caring staff that provide excellent customer service
“The staff is the best Alexis Downes is awesome no matter how unorganized I get she stayed patient with me and made sure I got everything I needed to her.”
2
Attorneys are knowledgeable, empathetic, and effective in representing clients
“Mr Kirby literally sat me down in a room told me "breathe, relax you got 15 things going on in your mind at once" I needed that I took a deep breath and was calm.”
3
Lawyers fight hard to get clients the best possible outcome and compensation
“Susan Ayres is the lawyer in the firm who represented my case. She was attentive and caring through the entire year that I needed her . She refused to accept that there was no responsibility for a careless situation. She fought hard to close my case and get compensation that was due to me.”
4
Firm has a good reputation and track record of successful cases
“This law office did an amazing job. I would recommend everyone to come to this office. They did a great job on my case. Thanks guys”
5
Lawyers are responsive, communicative, and keep clients informed throughout the process
“The communication was a 10/10. She always kept me in the loop and informed me about everything that was going on. In between her reaching out to me, if I had a question or concern she always got back to me in a timely manner and was always so patient with me and honest when answering questions.”
Cons
1
Some clients felt the firm was unresponsive or did not follow up as promised
“Never expect to call you back”
2
Firm may not take on certain cases or clients if they do not see clear liability
“They will drop your case if whoever you are filing against denies liability no matter how much proof you give them they are not fighting cases without having liability accepted by whomever is getting sued.”