Reviews
Top review highlights
Pros
1
Responsive and attentive customer service
“The staff were very courteous and polite. I was connected with someone who could assist with my case.”
2
Knowledgeable and professional attorneys
“Mr. Kirby is truly a diamond in the rough. Driven by his own experience he has a genuine passion for guiding his clients with his profound knowledge of the law.”
3
Strong communication and transparency
“They were very sincere and caring and helped me through a very difficult time. Ms. Roos was up to date with all the details when she called me.”
4
Successful case outcomes and client satisfaction
“They did better than expected. I did get great service and decided to let everyone know I will be using them again.”
5
Compassionate and understanding approach
“Mr. Kirby and his team were nothing but understanding and compassionate and they got the job done!”
Cons
1
Inconsistent responsiveness and follow-up
“Never expect to call you back. You have to drive for hours to meet them.”
2
Potential for cases to be dropped if liability is denied
“They will drop your case if whoever you are filing against denies liability no matter how much proof you give them they are not fighting cases without having liability accepted by whomever is getting sued.”