Reviews

Top review highlights

Pros
1
Excellent customer service and responsiveness
“She was very nice and would refer them to other people”
2
Highly knowledgeable and professional legal team
“Very knowledgeable and professional”
3
Effective in getting clients fair compensation
“I couldn't have retained a better law firm, they take everything you went thru and make sure you are compensated for your injuries.”
4
Personalized attention and care for clients
“Destiny Reed is wonderful. She made the process very easy. She explained everything. Quite an asset”
5
Transparent and clear communication throughout the process
“When they need a signature they let u know”
Cons
1
Lack of communication and responsiveness
“Do yourself a favor and do your homework before you go with them. . The communication there is absolutely horrendous. Been trying to reach my case manager all day long voicemail, e-mail,message through the portal, called the main office and still nothing.”
2
Unreliable and inconsistent handling of cases
“Seven months, 4 different attorneys, 1 correspondence, one hand doesn't know what the others doing. Wish I chose someone else.”
3
Potential to drop or neglect cases that are not lucrative enough
“They want low hanging fruit. They tell you they are taking your case and then after a month of hearing nothing from them they tell you they're declining to move forward. Don't waste your time.”
4
Concerns about transparency and fair compensation
“Horrible experience would not assist me with a child pedophilia case after reaching out on several occasions”
5
Perceived as prioritizing profits over client interests
“Honestly she is the first person I talked to since my accident that made me feel like a human being an I thank her for that”
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