Reviews

Top review highlights

Pros

Strong brand recognition and reputation for handling large-scale lawsuits

“Being a large firm, they have ample resources to take on powerful companies like Uber & Lyft.”

Knowledgeable and helpful staff who provide clear explanations and guidance

“The initial consultation was straightforward and informative. They explained the legal avenues available and it was reassuring to know they have experience in dealing with similar cases.”

Efficient and responsive service, with clients often feeling heard and cared for

“The representatives are very patient and straightforward which is very important for a person to feel confident about the future outcome of their case.”

Successful track record of securing favorable outcomes for clients

“The firm is doing a good job getting the initial paperwork out and collecting information as necessary.”

Cons

Impersonal experience and slower resolution times due to the firm's large size

“If you're looking for more personalized attention or a quicker resolution, you may need to manage your expectations.”

Potential communication issues and unresponsiveness from case managers

“I haven't heard from anybody. I haven't heard anything from anyone about the status of my case, and that's very concerning to me.”

Unwillingness to take on cases that may not have a high financial return

“They only want low hanging fruit. They tell you they are taking your case and then after a month of hearing nothing from them they tell you they're declining to move forward.”

Complaints about lack of updates and difficulty reaching assigned attorneys

“Do yourself a favor and do your homework before you go with them. The communication there is absolutely horrendous.”