Reviews
Top review highlights
Pros
1
Excellent customer service and communication
“Morgan and Morgan staff were so kind, professional and really cared. They showed true empathy from John Morgan himself. They were concerned and here to help.”
2
Effective legal representation and successful outcomes
“Had an amazing experience with Morgan and Morgan and they met my every need thru the whole process. I would recommend them to any and everyone I know.”
3
Caring and attentive approach to clients
“Excellent service, things going smoothly, handled well.”
4
Wide range of legal expertise and resources
“Morgan & Morgan are the best legal team working for the people, Hands Down”
5
Prompt and efficient handling of cases
“Quick and easy.”
Cons
1
Lack of communication and updates on case status
“Do yourself a favor and do your homework before you go with them. The communication there is absolutely horrendous.”
2
Difficulty reaching case managers and attorneys
“I have been trying to reach my Case Manager since she scheduled a meeting with me this Morning. I leave them long voicemail, e-mail, text messages through the portal, called the main office and still being neglected.”
3
Dropping cases due to low potential for profit
“They only care about money it seems. They took our case then dropped us because it wasn't a slam dunk.”
4
Inconsistent and impersonal service
“Seven months, 4 different attorneys, 1 correspondence, one hand doesn't know what the others doing.”
5
Concerns about transparency and accountability
“Horrible experience would not assist me with a child pedophilia case after reaching out on several occasions”