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Reviews
Top review highlights
Pros
1
Exceptional customer service and client-focused approach
“Tom treated me like family from the start and his legal wit is unmatched.”
2
Highly knowledgeable and experienced lawyers
“Tom is a legal GENIUS. I've been a lawyer for more than 15 years now, and I have never met another lawyer as good or as smart as Tom.”
3
Aggressive and tenacious legal representation
“Tom is like a Pit Bull, he sunk his teeth into my case and didn't let go until he got me the settlement I was praying for.”
4
Personalized attention and constant communication
“Tom always called or texted me to see how I was holding up and if I needed anything. He went out of his way to make sure I was understanding everything going on in my case.”
5
Compassionate and empathetic approach
“Tom and his team treated me with the utmost respect and care. They were there for me during the most difficult time and I will forever be grateful.”
Cons
1
Slow response times and lack of communication
“I have tried countless times trying to get into touch with Thomas about her case, and so has she. I even emailed and sent texts, still nothing. It has been over two weeks now, and I had high hopes that the wait for a response wouldn't have been so long, but it was.”
2
Receptionist's lack of knowledge about the firm's capabilities
“The receptionist doesn't know anything about the firm she's working for. You can't tell me if you've represented cases against CHOP? Then why would I bring you my business if I don't know if you can be successful with my case?”
