Reviews
Top review highlights
Pros
1
Excellent communication and responsiveness from the lawyers, including prompt phone calls, emails, and keeping clients informed throughout the process
“Mr. Garibian's communication with me was phenomenal, spoke on the phone when I needed, emailed back right away, and I always knew what was going on.”
2
Highly professional, knowledgeable, and diligent legal representation that achieves successful outcomes for clients
“Lowenthal & Abrams is a law firm of real attorneys that are strictly about getting justice & fair compensation for their clients, All! of their clients.”
3
Personalized attention and care, treating clients as individuals rather than just case numbers
“It is refreshing to find people that actually treat you like a person and not a case number.”
4
Compassionate and understanding approach, providing support and guidance during difficult situations
“Colleen was an angel! Helped me navigate throughout the entire process with patience and compassion.”
5
Consistently high-quality service across the entire team, from lawyers to paralegals and support staff
“The attorneys and entire staff at Lowenthal & Abrams handled my case from start to finish with the utmost professionalism.”
Cons
1
Occasional instances of poor customer service, including unresponsiveness and abruptly ending calls
“I was told to call back around 9am to speak to the receptionist. She proceeds to tell me she doesn't handle online consultation. She did take my information and told me she would ask the attorney if he would handle my case. I was told if she didn't call me back that means no to representation. I'm new to this litigation world, is this the norm? No customer service.”
2
Potential issues with billing and fees, including being charged for the client's own lunch
“These lawyers didn't include all of my injuries. They charged me for my own lunch.”