Reviews

Top review highlights

Pros
1
Responsive and attentive customer service
“She was very thorough and she answered all my questions.”
2
Knowledgeable and professional legal team
“Very professional and willing to help me”
3
Effective in handling cases and securing favorable outcomes
“They fiercely fight for you”
4
Compassionate and understanding of clients' needs
“They made me feel like I didn't have to worry about anything.”
5
Transparent communication and timely updates on case progress
“They keep me updated and informational about the next step”
Cons
1
Lack of communication and responsiveness from case managers
“I have not heard from my case manager in months.”
2
Slow case progression and delays in resolving matters
“It's been ove”
3
Concerns about the firm's prioritization of high-value cases over smaller ones
“They only want cases they know are 100% guaranteed.”
4
Instances of lawyers dropping clients or not taking on cases without clear explanation
“They told me they couldn't take my case because it wasn't a 'slam dunk'.”
5
Dissatisfaction with the firm's handling of client funds and settlements
“They keep a portion of the settlement for 'possible residual medical bills' and don't send it to the client.”
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