Reviews

Top review highlights

Pros

Excellent and personalized customer service, with lawyers and staff being caring, attentive, and responsive to clients' needs

“The staff was welcoming and inquisitive. Any updates about my situation I was contacted in good time and was provided easy to understand details.”

Lawyers are knowledgeable, professional, and effective in achieving favorable outcomes for clients

“Mr. Kirby truly cares about the well being of families. He is a true fighter in the courtroom.”

Firm takes a personal interest in clients and their cases, treating them like family

“They were very sincere and caring and helped me through a very difficult time.”

Lawyers are honest, transparent, and upfront in their communication with clients

“Mr. Kirby is an honest, trustworthy and all around great lawyer.”

Firm has a strong track record of successful resolutions and high client satisfaction

“I was very satisfied with the service I received from them.”

Cons

Some clients reported issues with poor communication and lack of responsiveness from the firm

“Never expect to call you back.”

A few clients felt their cases were not given the proper attention or were dropped unexpectedly

“They will drop your case if whoever you are filing against denies liability no matter how much proof you give them.”