Lawyers map
Reviews
Top review highlights
Pros
1
Exceptional customer service and responsiveness from the lawyers and staff
“Everyone was very helpful, and they answered all my questions promptly.”
2
Thorough understanding of bankruptcy process and ability to guide clients through it
“Ken Steidl and crew are the Mac Daddy of the bankruptcy process. They are all awesome and know exactly what they need to do to make sure that you have a smooth transition from being in debt to not having any debt.”
3
Compassionate and empathetic approach to helping clients during a difficult time
“They made a difficult situation Not seem like it. Very professional and very quick to respond back.”
4
Efficient and timely handling of cases, leading to a smooth experience for clients
“Absolute professionals. I was pleased at how fast and easy the process was.”
5
Strong communication and follow-up throughout the process
“All questions answered in same day - easy to work with. Lauren & Anna great job!”
Cons
1
Inconsistent communication and responsiveness from some paralegals/support staff
“The only detractor is the lack of communication throughout the process. A quick e-mail now and then letting us know where we were would have been nice.”
2
Instances of lack of follow-through on promised actions or communications
“I was told 4 times during the process that a letter would be sent for some tax stuff dealing with the bankruptcy. When the bankruptcy got discharged, the paperwork wasn't sent and they said they fulfilled the requirements of the contract, despite being assured I could have the letter sent over.”
