Reviews

Top review highlights

Pros
1
Responsive and prompt communication
“I would like to say how impressed I was that they did respond to my matter so promptly.”
2
Knowledgeable and experienced attorneys
“The attorney was familiar with my type of case and provided advice for my rights and any potential claims that I might encounter.”
3
Effective problem-solving and positive outcomes
“Rebecca, thank you for sticking with me. I know I kept returning because my employer of 20+ years appeared hell-bent on firing me based on their communication. Still, the problem may have been solved just by describing the unfair treatment I was experiencing to them and having them devise a viable solution.”
4
High level of professionalism and customer service
“It's a pleasure having such a professional and dedicated team of lawyers on your side. Excellent services and very knowledgeable staff.”
5
Caring and supportive approach
“Great ppl to work with. They aren't out just to make money they actually care about helping you.”
Cons
1
Inconsistent quality of service and communication
“In the beginning it was terrific, but has significantly declined in the last year.”
2
Unresponsive and lack of follow-through
“The service has dived. The follow-up with the lawyer never happened. I sent multiple messages through the app and never received a response.”
3
Dismissive and unprofessional behavior from some attorneys
“THE WOMAN ASSIGNED TO ME IS IN THE WRONG POSITON AT LEGAL SHIELD”
4
Failure to provide adequate legal advice and assistance
“Not worth the investment. I found them thru legal shield but it's pointless to get the $30 monthly subscription and think you'll actually get your legal matters RESOLVED.”
5
Lack of transparency and accountability
“They can't even return your call”
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