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Reviews
Top review highlights
Pros
1
Responsive and prompt communication with the law firm
“I would like to say how impressed I was that they did respond to my matter so promptly. I got a call from their office within a couple of days.”
2
Knowledgeable and helpful attorneys
“The attorney was familiar with my type of case and provided advice for my rights and any potential claims that I might encounter.”
3
Excellent customer service and client-focused approach
“It's a pleasure having such a professional and dedicated team of lawyers on your side. Excellent services and very knowledgeable staff.”
4
Effective in resolving legal issues
“Rebecca, thank you for sticking with me. I know I kept returning because my employer of 20+ years appeared hell-bent on firing me based on their communication. Still, the problem may have been solved just by describing the unfair treatment I was experiencing to them and having them devise a viable solution.”
5
Strong expertise and experience
“Fiffik lawyers are very knowledgeable. Consulting with them adds a level of comfort that allows me not to have sleepless nights.”
Cons
1
Inconsistent quality of service and communication
“Too many changes in Attorney's and one who seemed to be not aware of my legal issues from where I lived and found giving out the wrong information upon doing my own research.”
2
Unresponsive and poor follow-up
“The service has dived. The follow-up with the lawyer never happened. I sent multiple messages through the app and never received a response.”
3
Lack of expertise or willingness to assist in certain cases
“They can't even return your call" and "They said they couldn't help me because the contract was governed by laws other than PA.”
4
Unprofessional and dismissive behavior from some attorneys
“The woman assigned to me is in the wrong position at Legal Shield" and "THE WOMAN ASSIGNED TO ME IS IN THE WRONG POSITON AT LEGAL SHIELD”
5
High costs for the level of service provided
“2 months paid subscriptions and my legal problem is even bigger now. I was scammed and couldn't even get proper legal help to fix this!”
