Lawyers map
Reviews
Top review highlights
Pros
1
Exceptional service and professionalism from the Morgan & Morgan team
“Their team was professional, attentive, and genuinely concerned about my needs.”
2
Referral to highly skilled and dedicated attorneys who exceed client expectations
“Stephen R. Miller's expertise and dedication were evident from our first meeting, and I felt confident and well-supported throughout my legal journey.”
3
Efficient and seamless referral process
“The referral process was seamless and efficient, leading me to a super lawyer who exceeded all my expectations.”
4
Responsive and helpful staff who make the process easy for clients
“They make it very easy to navigate and correspond!”
5
Clients feel their case is taken seriously and they receive excellent support
“The case manager that reached out to me initially was very concerned and helpful. He made me at ease to begin the process, and assured me that they would take my situation seriously and would definitely help if they could!”
Cons
1
Lack of transparency around fees and charges
“No one ever discussed the amounts of the 'fees' of the things they charge you for. It would be nice to know all the things they're charging for on top of their 40% before they are implemented.”
2
Potential language barriers and communication issues for some clients
“Too many transferred calls during an initial phone call. I'm thinking it's not a US base answering service because I had numerous language barrier issues.”
3
Unwillingness to take on certain cases, even when clients believe they have a strong case
“They say 'for the people' and 'no injury is too small' but said they weren't a good fit for my case. For the people who? Not you.”
4
Inconsistent customer service experience, with some clients feeling ignored or their cases not handled in a timely manner
“I was ignored and my case was not settled in a timely way”
5
Concerns about the firm's priorities being more focused on profits than client needs in some instances
“Waste of time, terrible people who just want a payday off your back.”
