Reviews
Top review highlights
Pros
1
Excellent and attentive customer service
“Nicole Horton welcomed me by name the first time I walked in. This made me comfortable.”
2
Knowledgeable and helpful attorneys
“Attorney Michael Routch - you are 100% the best. You fought for me when I had no fight left.”
3
Effective in obtaining positive outcomes for clients
“My experience was awesome couldn't ask for anyone better to help me through an unfortunate situation.”
4
Compassionate and understanding approach
“They were continuously in touch with us and kept us updated regularly. We previously had no success with other attorneys and I was quite impressed with this firm.”
5
Responsive and timely communication
“They were very thoughtful and supporting. Mike Routch helped me with every step of my case. From start to finish he was a pleasure to work with.”
Cons
1
Potential issue with case acceptance criteria
“Got a free consultation and refuse my case because he claimed that I was to far although I am in the process of moving to Allegheny County currently.”
2
Isolated instances of poor client experience
“Please refrain from this practice they lack morals they lack values and they work with the insurance company to minimize injuries.”