Reviews

Top review highlights

Pros
1
Helpful and knowledgeable staff
“Friendly and very knowledgeable.”
2
Successful in resolving cases
“Wonderfully helpful and won my sons case.”
3
Affordable and accessible legal services
“A great place to go if you haven't a lot of money and need legal assistance.”
Cons
1
Inconsistent and unreliable communication
“No one returns calls or answers the phone.”
2
Lack of empathy and understanding towards clients
“Rude and unhelpful ... Good luck with your case.”
3
Inability to handle certain cases or refer to appropriate resources
“Could not, would not recommend wasting any of your time or hope, of a free legal assistance resource with this organization.”
4
Perceived bias or favoritism in case selection
“Not the right color for services..”
5
Difficulty in getting a timely response or follow-up
“Said they'll call back in two business days but never did. It was my last resort.”
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