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Reviews
Top review highlights
Pros
1
Exceptional service and professionalism from the Morgan & Morgan team
“Morgan & Morgan provided exceptional service by referring me to the outstanding attorney Stephen R. Miller at Pond Lehocky. Their team was professional, attentive, and genuinely concerned about my needs.”
2
Knowledgeable and dedicated attorneys who exceed client expectations
“Stephen R. Miller's expertise and dedication were evident from our first meeting, and I felt confident and well-supported throughout my legal journey.”
3
Prompt and responsive communication with clients
“Everyone is very professional and always available to answer any questions. Always returns calls and emails.”
4
Genuine concern for clients and a commitment to helping them
“The case manager that reached out to me initially was very concerned and helpful. He made me at ease to begin the process, and assured me that they would take my situation seriously and would definitely help if they could!”
5
Streamlined and user-friendly processes for clients
“They make it very easy to navigate and correspond!”
Cons
1
Inconsistent quality of service and communication
“I was ignored and my case was not settled in a timely way”
2
Potential language barriers and difficulty reaching the right person
“Too many transferred calls during an initial phone call. I'm thinking it's not a US base answering service because I had numerous language barrier issues.”
3
Lack of transparency regarding fees and charges
“No one ever discussed the amounts of the 'fees' of the things they charge you for. It would be nice to know all the things they're charging for on top of thei”
4
Unwillingness to take on certain types of cases or clients
“They couldn't help me and I wasn't happy. It's a shame that they couldn't resolve my issue and I really need help…”
5
Concerns about the firm's prioritization of profits over client needs
“Waste of time, terrible people who just want a payday off your back.”
