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Reviews
Top review highlights
Pros
1
Excellent customer service and responsiveness
“Rob and his assistant Kathy, both of whom are highly experienced and knowledgeable, provided me with the skill and assistance I needed to complete the challenging probate process.”
2
Thorough and personalized legal guidance
“Rob used that information as an outline when we met and asked us to elaborate and confirm each aspect of our situation. His warm, welcoming manner and extraordinary listening skills eased the process of discussing difficult topics.”
3
Compassionate and understanding approach
“Rob's foresight to establish a second guardian was a godsend when my mother was killed in a car accident. When I called Rob to ask him what to do, he calmed me down.”
4
Expertise in elder law and estate planning
“Rob and his associates were always helpful and a phone call away. In fact, Rob has a great sense of humor and made me feel better on numerous occasions.”
5
Cost-effective services
“Rob's fee was very reasonable and he let us know in an early e mail what it would be and what his services covered. We never felt like just another case.”
Cons
1
Inconsistent quality of service across different offices
“The Philadelphia office is much better than the Mt Laurel office. Very dissatisfied with this office. Charges for services are a complete guess work.”
2
Unclear or excessive billing practices
“Still wondering how over $2300 can be charged for three days of back and forth emails.”
