Reviews
Top review highlights
Pros
1
Responsive and attentive staff
“The staff and attorneys here are always supportive, friendly, trustworthy, knowledgeable and professional.”
2
Excellent communication and transparency
“Jeff was prompt on the day of, and helped to make me feel less anxious. They always seemed to be available to answer my questions or concerns when needed.”
3
Successful case outcomes
“They represented without judgment and I felt informed the whole way about the legal processes and well-prepared, and made sure I knew what the realistic outcomes might be.”
4
Honest and ethical approach
“They didn't just say 'oh yeah sure slam dunk' and collect their fees, they were honest about their assessments.”
5
Compassionate and understanding
“Attorney Kostello's advice has been invaluable. It was crucial for me to understand why having a lawyer is important and Attorney Kostello very clearly explained this to me.”
Cons
1
Lack of responsiveness and communication
“Jeff returned my call to discuss my case. He said he would send an engagement letter asap and get to work on my case. The letter never came and he failed to return multiple calls.”
2
Unprofessional and ineffective service
“Worse attorney and firms ever. Very unprofessional and ineffective. Jeff Myers takes money, waste time and doesn't do service and keep asking for more.”
3
Dishonest and unscrupulous practices
“Jeff Myers is a greedy attorney. He doesn't keep his commitment. He sent me agreement, I signed and later he decided not to represent because he wanted more money than what he originally agreed upon.”
4
Overcharging and billing issues
“They tried to bill me for mistakes made on my forms. Overall a negative experience. Should have had the honesty to refer from beginning and not attempt to work outside their scope of practice.”
5
Lack of competence and follow-through
“In the almost two years of being with them, they did nothing for us, gave us the runaround, talked down to us, wanted us to keep paying them but didn't want us to question WHY and WHAT we were paying for exactly.”