Lawyers map
Reviews
Top review highlights
Pros
1
Excellent and responsive customer service
“I've been working with Steve and he's been not only responsive but ahead of schedule on everything! Absolutely the best experience I've had with customer service.”
2
Thorough and clear communication throughout the process
“Steve and his team were incredibly thorough and made the entire process straightforward and stress-free. Steve, in particular, was outstanding—his attention to detail and clear communication made it easy to understand everything.”
3
Professionalism and expertise in legal services
“Steve is an outstanding attorney with a strong knowledge of the trademark process. He cares about his client's knowledge of the process and takes the extra time to explain things thoroughly.”
4
Cost-effective and affordable legal services
“The fixed fee is definitely the way to go. You can literally save thousands of dollars.”
5
Friendly and caring staff
“Absolutely outstanding attention to detail and commitment to helping me see the drafting, editing, and filing of my patent. Friendly and curious people who will talk about your ideas and engage with them fully.”
Cons
1
Lack of transparency on additional fees
“My only comment is they put too much faith that I would read and understand that I would need to pay them a processing fee for submitting the completed application. This surprised cost could have been avoided by telling me the total cost, including their fee for filing.”
2
Unresponsive and unreliable service
“What an awful experience. After hounding Ryan for a week I finally received the sales agreement for my fiancé and I's first home. After reading it I found numerous mistakes... I waited for this CORRECTED agreement for 6 WEEKS, pushing my closing date back a month. I kept calling and calling and he would not budge.”
