Reviews
Top review highlights
Pros
1
Helpful and friendly staff who take client concerns seriously
“They're very helpful and friendly. Would recommend them to everybody”
2
Able to provide legal assistance even for clients with limited financial means
“Have helped me twice, when I had little money”
3
Prompt response to client inquiries and efficient in providing legal services
“The intake girl was very polite and had a lawyer call me within 2 days. The lawyer took the time to listen about my issue.”
Cons
1
Inconsistent in providing ongoing support and representation in court proceedings
“All they could do for me was give me advice over the phone leaving me to fend for myself in the court room”
2
Potential bias in client selection and representation
“Beware, this is a nonprofit organization so they have nonprofit caliber employees. They also only represent a certain "type" of client.”
3
Instances of poor customer service and unprofessional behavior from staff
“Whoever answers the phones here is completely unprofessional and rude. My mother called for services to help with a custody case and they lady completely blew her off and was rude.”