Reviews

Originally hired Penny Ayres & she was great, very competent & skilled. Jason Shirley had taken over for her & became the worst choice for my custody trial I could have made. He is by far the worst attonrey I’ve ever witnessed practice. Very lazy & very unprofessional, said my daughter looked like a “chuckey” doll to opposing counsel. Showed up to trial with a 13 point small binder, every hearing was 10 steps backwards from where Penny got us. Hiring anybody or anything else would be a better choice than Jason, If I could choose less than 1 star I would. If he truly wanted to help people Get Justice he would change practices or retire. A brick wall could have represented me better. How he still has any business is beyond me. Office staff / paralegals were great

Senft law firm has been a HUGE part of our lives over the last 6 years. Penny is no longer with the firm but her team remains there. Kathy was super helpful in the beginning and then Gretchen joined in and became a huge asset as well. We had a very long custody case and these ladies were by far the best team anyone could ask for. Prompt on answering questions we had, very caring people. Jason Shirey has taken Penny’s position in the firm and I only worked with him for a very brief time but he seems to be very good at what he does also. Nobody “enjoys” needing representation but this team made it easier to go through this time in life. A huge thank you goes out to the entire office and heaven forbid I ever need someone again my first call will be you. This team can handle anything you give them. Big or small they are professional and personal at the same time. 100% would and will recommend this office especially for child custody issues!! Thank you again Senft Law Firm for all of your help!!

Very poor communication skills! The paralegal did not present any of my information correctly to the attorney. The attorney never reached out to me regarding my urgent request like I was told he would. I patiently waited 1 week, with no communication from either of them. I call back to follow up after 1 week and a day, the paralegal says she was sick last week and meant to call me. The attorney did then call me later that day however, he had no idea what my need was and explained how the entire legal process works regarding my issue. I explained to him that I have already gone through ALL of those steps in the process as I told his paraegal, and he argued that he was not told any of that information. He then read to me the paralegal's documentation to cover his a#@ which stated the wrong information regarding my issue. It also stated that she called me back with the requested information. She did not call me, I called the office to follow up after no response. The attorney was rude, unprepared and did not listen to what I was saying to answer my questions appropriately. My issue is personal and not a big gain for an attorney but, it's still an issue where an attorney is needed and the quality of the work you will receive unfortunately depends on what's in it for them in the end. I would never recommend reaching out to attorney John Senft for handling any of your important life business needs.

Attorney Ayers has been a dream come true for my custody case. Having gone through several other lawyers to get to her, I could not be happier. She represents me fully, is honest with me about expectations, fully discloses the court process/proceedings in an extremely timely manner, and is extremely fair in her fees. I have never had to chase her around to get answers on an issue, she communicates clearly and effectively, and her staff sends my documents/paperwork over as soon as they get them. The office seems to run very smoothly. Outside of those things, Penny has truly gone above and beyond to help me to navigate this system I am unfortunately in, and has done so with empathy and understanding, holding my hand when I need it…bolstering me up when I need it, explaining every step of the process to me, respecting my right to know all of the info and be a part of every decision made. She is not only an amazingly adept attorney, but a kind and caring person as well. I am so very glad I found her.

Robert Schefter represented me and did an outstanding job. Highly recommend him.

Unprofessional person answering the phone in my personal opinion; unresponsive style like my time doesn’t matter.