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Reviews
Top review highlights
Pros
1
Works with clients to set up payment plans
“They help me with my collections and they give me a monthly plan. Perfect for my budget.”
2
Responsive and professional customer service
“Great Place And Great People, Thanks for the Help, Happy Holidays and Stay Safe John ‼️😃”
Cons
1
Inconsistent and unprofessional communication with clients
“Absolutely one of the most unprofessional places I've ever called. I try to give information for a car accident to give them the attorneys name and number and the woman I spoke to on the phone was just plain rude.”
2
Questionable billing practices and lack of transparency
“I keep receiving a $28 bill despite the fact the town was paid and late fees were waived because state didn't inform town when I moved out of state. This office even sent me an email stating they would note it on account they still mailed me a bill a few days later.”
3
Allegations of unethical and potentially illegal collection tactics
“These people harrassed me during the holidays to collect a medical debt and when insurance offered to pay it they refused to provide the bill, phone number or any information stating it wasn't procedure.”
