Reviews
Top review highlights
Pros
1
Excellent customer service and communication
“From start to finish I was extremely satisfied every step of the way. I would 100% want them to represent me again if I ever need them to.”
2
Knowledgeable and responsive staff
“Ryan Kelley and Ysmelda Madera were extremely helpful. They are both very knowledgeable and always go above and beyond to help.”
3
Compassionate and caring approach
“I want to express my deep gratitude to the Marasco & Nesselbush law firm especially Jane Duket, Esq., Natalia Alvarado, Lisa Hanlon and Taneka Parham. The COVID pandemic made communication very difficult for all, but this team persevered and accomplished the final settlement I never expected to receive.”
4
Successful case outcomes
“I got approved much sooner than expected, and they significantly lowered what they would charge me for their work!”
5
Bilingual and inclusive services
“Los abogados de este lugar fueron muy comprensivos y me habían ayudado en el caso que estamos les agradezco a mi abogado Noah Zimmerman y a la secretaria Izmelda que es la traductora para personas que se les dificulta hablar el idioma inglés les agradezco mucho a ellos que fueron de mucho ayuda para ganar el caso.”
Cons
1
Unprofessional and rude staff
“Rude and unprofessional staff - receptionist, misleading and not communicative.”
2
Lack of responsiveness and communication
“Lawyer sat on my case for 3 months. Did absolutely nothing with it. Finally I emailed him to check the status, his reply was only that he juggles between 200 cases.”