Reviews
Top review highlights
Pros
1
Excellent and personalized customer service from the staff, who are described as professional, caring, compassionate, and responsive
“Angie was great. She helped us sign up to have our case handled. She took us by the hand and walked us through the door to comfort knowing our case is in good hands. Thanks Angie”
2
Lawyers and paralegals who are knowledgeable, thorough, and effective in handling cases and communicating with clients
“Andrew Gowdown along with his paralegal, Karen Nissen, handled our case with such professionalism, sensitivity and keeping our best interest in the forefront.”
3
Positive outcomes and high settlements achieved for clients, often exceeding their expectations
“Chip Bruorton handled a case for me and I received a favorable outcome that exceeded my expectations.”
4
Efficient and timely case management, with lawyers and staff keeping clients informed and updated throughout the process
“Colin Snow at Monge & Associates has been there as my attorney and handled the difficult process of filing all the paperwork after I was injured in a car accident caused by another driver. He helped give me peace of mind while I focused on my recovery.”
5
Overall satisfaction and recommendation of the law firm to others, with many clients expressing gratitude and a desire to use the firm again if needed
“I would definitely recommend this team to anyone and I would absolutely use them again if needed they are very professional and very responsive they take their work seriously and that's what we need more of in the line of work that they do... I absolutely recommend them and I would give 10 stars of possible!!!”
Cons
1
Slow progress or lack of communication in some cases, with clients feeling left out of the loop
“So far the case have taken ove”
2
Dissatisfaction with the handling of a case, with clients feeling that the law firm did not live up to their expectations
“Unprofessional. Unethical. The family law team has no scruples”