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Reviews
Top review highlights
Pros
1
Excellent customer service and professionalism of the staff
“Very professional staff. Mrs Washburn really looks out for the clients best interest.”
2
Efficient and timely handling of closing processes
“The buyer's attorney submitted their paperwork late, and they turned things around in an hour at Wylie and Washburn.”
3
Involvement in community service and giving back
“They are also very involved in giving back to the community.”
4
Thorough and detailed assistance, especially for first-time home buyers
“Kristen Washburn did my closing for my first house and it was phenomenal! Very thorough and helpful throughout the entire process, quick to answer any questions, and always professional.”
Cons
1
Lack of clear communication and guidance throughout the closing process
“we needed a lawyer who would communicate the process to us and help us get things right. What we got was a lawyer who waited until the last minute to communicate with us, and who, when they did communicate, did not communicate critical details of what they needed from us promptly and clearly.”
2
Unwillingness to take responsibility for errors and provide appropriate resolution
“Jadda Wylie refused to take responsibility for poor service and basically told me it was my fault, and the buyer's attorney's fault. Maybe that works for other lawyers, but where I come from, when you mess up, you apologize, and you ask what you can do to make things right.”
