Reviews
Top review highlights
Pros
1
Excellent customer service and responsiveness
“Sonya was very professional and helpful; she promptly answered my questions and made me feel taken care of.”
2
Knowledgeable and trustworthy attorneys
“Taylor Bell is incredibly knowledgeable, professional, and fought hard to get me the best possible outcome.”
3
Compassionate and caring staff
“The entire Jeffcoat team was incredibly caring and made me feel like a priority throughout the process.”
4
Efficient and timely case resolution
“Jess Harrell kept me informed every step of the way and helped resolve my case quickly and efficiently.”
5
Transparent and honest communication
“They were always upfront about the process and managed my expectations well, never making unrealistic promises.”
Cons
1
Difficulty reaching the attorneys directly at times
“I sometimes had trouble getting a hold of my attorney and had to rely on the paralegals for updates.”
2
Lack of proactive communication on case status
“I wish they had been a bit more proactive in keeping me updated on the status of my case instead of me having to reach out.”