Reviews

Top review highlights

Pros
1
Excellent customer service and responsiveness
“Excellent service and speedy responses from Donna!”
2
Knowledgeable and helpful staff
“Katrina assisted me so well and had answered the questions I had in my mind.”
3
Aggressive and effective representation
“They signed up for the fight and said their approach would be aggressive.”
4
Personalized and compassionate approach
“Donna eased my troubled mind from an auto accident and insurance company troubles.”
5
High client satisfaction and trust
“I've referred numerous people to Monge and Associates because they do a wonderful job.”
Cons
1
Inconsistent communication and follow-up
“I've been trying to get some questions answered for some time and can't get a single person on the phone to give me those answers.”
2
Potential issues with case handling
“They took my case and did nothing with it Colette left out most of the important information for me to be compensated something even close to fair.”
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