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Reviews
Top review highlights
Pros
1
Responsive and helpful staff who provide excellent service
“The entire Ecton team was wonderful throughout the entire process. My family was a first time client and we could not be more pleased with the services and effort provided by Laurin and her team.They were more than helpful throughout the entire process. Always available and responded immediately whenever there were questions or action items.”
2
Knowledgeable and experienced lawyers who provide valuable guidance
“I met with Alex Lall and he was terrific. He, at first recommended I try to resolve the situation myself since I had some knowledge and that he didn't want to take my money unless I absolutely felt that I wanted his help. He spent alot of time answering my questions so I decided to let him help me.”
3
Transparent and upfront communication about the process and costs
“He thoroughly reviewed their process and was upfront about the costs (and even offered a payment plan).”
4
Personalized and caring approach that puts the client at ease
“I arrived and they made me coffee and made me feel welcome.”
5
Successful resolution of complex tax issues with the best possible outcome
“Because of his knowledge, expertise and experience, my tax issue, which had caused me much anxiety was resolved with the very best outcome possible.”
Cons
1
Some clients experienced difficulty getting a response from the firm
“I called multiple times and left messages. Never got a callback”
2
A small number of clients were not fully satisfied with the outcome
“Didn't get exactly what I wanted but Todd and Doug were both very helpful and knowledgeable and even though things didn't turn out as I had planned, they were able to explain why and answer all of my questions completely and confidently.”
