Reviews
Top review highlights
Pros
1
Knowledgeable and professional staff
“All associates are knowledgeable and professional. Liz is our fav!”
2
Efficient and smooth legal processes
“They handled the closing on the purchase of our new home. They helped make the transition quick and easy.”
3
Personable and patient attorneys
“The attorney is very patient and personable and answered all of our questions and concerns.”
4
Excellent customer service
“It begins as you enter the offices, you are met with kindness and the true feeling that you matter!”
5
Highly recommended by clients
“Highly recommended. Worked with them in the past as our HOA President.”
Cons
1
Lack of communication and responsiveness
“No one communicates in this office, seem to only be concerned with getting their FEES, and once closing is over....they're done.”
2
Unprofessional and rude behavior
“I called the office the day after closing to inquire about picking up check, was told I was not represented by their office so they could not discuss my check with me and hung up! Very rude and unprofessional.”
3
Delayed document processing
“It's going to take 10- 12 weeks to get deed?! Never, ever has that ever taken so long in the many real estate transactions.”
4
Overcharging and hidden fees
“Spend thousands and charged $100 to change address. Waiting for when it costs to ask a question.”
5
Lack of personal touch and people skills
“They think very highly of themselves, but have no people skills. They were rude, didn't answer their phones, and certainly didn't keep us updated as to what was happening.”