Reviews

Top review highlights

Pros
1
Excellent customer service and communication from the staff
“The staff are very professional and super nice. We have gained an extended family with Kevin and staff.”
2
Effective and diligent legal representation
“Attorney Green was so awesome with my case. She helped me get what I deserve I am very satisfied with her work.”
3
Timely case resolution and settlements
“Even though it took a while they were very nice and helped me out with things along the way and in the end they got me a very nice settlement.”
4
Personalized attention and care for clients
“They truly care!”
5
Positive and empathetic approach
“Kassandra is a god send!”
Cons
1
Lack of communication and responsiveness from some attorneys
“No one ever available and now it's close to getting paid they talking very slow and it's nothing like they was talking about at the beginning never again in life will I use them”
2
Unsatisfactory case outcomes and payout amounts
“The reviews weren't lying. I was recommended to Shelly by a close friend but never again will I use them if I need a lawyer. They couldn't fight more than what the insurance was already offering which was $25k, out of that my settlement was only $4k.”
3
Unprofessional and rude staff behavior
“Dorothy is rude and argumentative! Because of her unprofessionalism I would never recommend this law firm!”
4
Slow progress and delays in case handling
“It has been almost 1 year after my accident and dont even know what is going on with my case, i have been thinking about finding a new lawyer”
5
Inconsistent quality of legal representation
“They are amazing highly recommend" vs "Horrible customer service. Worst law firm in Charleston, SC.”
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