Reviews
Top review highlights
Pros
1
Experienced and knowledgeable attorneys who go above and beyond to advocate for their clients
“Attorney Micheal whitsitt went above and beyond in assisting with my claim and advocating on my behalf.”
2
Excellent communication and transparency throughout the legal process
“Michael was an amazing person to work with he talked me through everything going on and I honestly could understand everything through the process.”
3
Successful in obtaining favorable settlements and outcomes for clients
“Even though it took a while they were very nice and helped me out with things along the way and in the end they got me a very nice settlement and I couldn't have asked for better help from another firm 💯.”
4
Caring and empathetic staff who provide personalized attention to clients
“The staff was very professional and satisfied all of my needs! I will recommend this law firm in the future to everyone.”
5
Efficient and timely handling of cases
“Hopefully I never have a accident again, but if I do I will choose SLLF again. My attorney stayed on top of things, keep me updated and I closed within matters of months!”
Cons
1
Poor communication and responsiveness, with clients struggling to reach their attorneys
“No one ever available and now it's close to getting paid they talking very slow and it's nothing like they was talking about at the beginning never again in life will I use them”
2
Slow progress and lack of updates on case status
“It has been almost 1 year after my accident and dont even know what is going on with my case, i have been thinking about finding a new lawyer”
3
Disproportionately high attorney fees and expenses that reduce client payouts
“The % they take is to high. With other fees they attach, you will get pennies on the dollar. Read fine print before you sign.”
4
Inconsistent quality of service, with some clients reporting excellent experiences and others very poor ones
“Awesome law firm and staff!" vs "Trash”
5
Concerns about the firm's priorities, with some clients feeling they cared more about their image and animals than their clients
“Shelley Leeke seems to be more consumed with celebrity status quo and animals; in lieu of, quality representation per her clients.”