Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the staff
“Renee Brown was very friendly and explained everything to me.”
2
Attorneys and staff are caring, patient, and go above and beyond to help clients
“Shykira Scott was very helpful and concern about my accident she ask very detail questions about it and was very respectful.”
3
Efficient and responsive handling of cases
“This firm really helps their clients!”
4
Attorneys are knowledgeable, experienced, and achieve favorable outcomes for clients
“Joe Neal was very kind and knowledgeable. He communicates as he receives updates or other information I needed to know.”
5
Firm provides personalized attention and support throughout the legal process
“Mrs. Janet calls to check on you to see how you're doing and to touch base but she really cares about the clients and it's personal conversation and you feel heard and understood.”
Cons
1
Inconsistent responsiveness and communication from some attorneys
“I've called multiple times and I'm being told that my calls are marked "high priority". Right now I am highly disappointed. As a client, I expect better treatment.”
2
Potential issues with billing and fees not being clearly communicated
“They dropped me as a single mom of 3 and left me to defend myself at the final hearing because their fees didn't get paid by my ex which was court ordered.”